All products are made to order and ship within 3-5 business days, unless otherwise noted in the product description. You'll receive a shipping notification with the tracking number from us once your order ships. We ship primarily via USPS. USPS usually delivers orders within 3-5 business days.
International orders may experience longer shipping times due to the customs process, and the customer is responsible for any and all associated customs fees.
RETURNS & EXCHANGES | HOME FRAGRANCE
We want you to love your home fragrance, and we totally understand that sometimes it's hard to choose a fragrance online. We accept returns and exchanges within 14 days from when your order is delivered. To be eligible for return or exchange, your item must be unused and in its original condition and packaging. Refunds cover the cost of the item and do not include the cost of shipping. At this time, we cannot accommodate exchanges on international orders and apologize for the inconvenience. We accept international returns.
To exchange or return your purchase, please email firstname.lastname@example.org within 14 days of receipt, and we will provide you with a return address and instructions. Please do not send your purchase back without emailing email@example.com or we unfortunately will not be able to process your return.
EXCHANGES | FINE ART PRINTS
Exchanges on 5x7" and 8x10" prints may be made within 7 days of delivery by emailing firstname.lastname@example.org. Prints must be in their original packaging and condition, and customer is responsible for return shipping. Email email@example.com for return form and instructions. Exchanges will not be accepted and processed without our form.
Due to the made-to-order nature of our fine art prints, we are unable to accept returns.
Due to the custom nature of large sized prints (any print over 8x10") all sales on large prints are final. No exchanges are accepted on prints larger than 8x10".
If you have any concerns with your order, please email firstname.lastname@example.org and we'll take care of you.
FINAL SALE ITEMS
Clearance and final sale items cannot be returned or refunded. Gift cards are final sale.